Shipping and Returns

Shipping

CabinKind Supply works with carefully selected fulfillment partners that ship orders directly to our customers. This allows us to offer useful products without maintaining unnecessary inventory.

Shipping costs and estimated delivery times are shown at checkout when available. Orders may require processing time before shipment. Once your order ships, we’ll email you tracking information.

Products in the same order may occasionally arrive in separate packages. Delivery times can also be affected by carrier delays, severe weather, holidays, customs processing, or an incorrect shipping address.

Please review your address carefully before submitting your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after fulfillment begins.

Returns

We accept return requests within 30 days of delivery. To qualify for a return, an item must be unused, in its original condition, and include its original packaging.

Please contact us before sending anything back. We will provide return instructions and the correct return address. Items returned without authorization may not be accepted.

Unless an item arrived damaged, defective, or incorrect, customers are responsible for return-shipping costs. Original shipping charges are nonrefundable.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or different from what you ordered, contact us promptly with your order number and clear photographs of the item and packaging. We’ll review the issue and work to make it right.

Cancellations

If you need to cancel or change an order, contact us as soon as possible. We cannot guarantee changes or cancellations after an order has entered fulfillment.

Refunds

After an approved return is received and inspected, we’ll notify you of the outcome. Approved refunds are issued to the original payment method. Your bank or card provider may require additional time to process and post the refund.