Refund policy

Returns

We accept return requests within 30 days of delivery. To be eligible, an item must be unused, in the same condition in which it was received, and in its original packaging. Proof of purchase is required.

Before returning an item, contact CabinKind Supply through our Contact page with your order number. We will review the request and provide return instructions and the correct return address. Items sent back without prior authorization may not be accepted.

Damaged, defective, or incorrect items

Inspect your order upon delivery. If an item is damaged, defective, or incorrect, contact us promptly with your order number and clear photographs of the item and packaging so we can evaluate the issue and make it right.

Return shipping

CabinKind Supply covers approved return-related costs when an item arrives damaged, defective, or incorrect. For other approved returns, the customer is responsible for return shipping. Original shipping charges are nonrefundable.

Exceptions

We cannot accept returns of used items, items damaged after delivery, items missing original packaging, gift cards, or final-sale items.

Cancellations and changes

Contact us as soon as possible if you need to change or cancel an order. We will do our best to help, but cannot guarantee a change or cancellation after fulfillment begins.

Refunds

After an approved return is received and inspected, we will notify you of the outcome. Approved refunds are issued to the original payment method. Banks and card providers may require additional time to process and post the refund.