Shipping policy

Order processing

CabinKind Supply works with selected fulfillment partners that ship products directly to customers. Orders may require processing time before shipment. Once an order ships, available tracking information will be sent by email.

Shipping costs and delivery estimates

Shipping charges and estimated delivery times are displayed at checkout when available. Delivery estimates are not guarantees and may vary by product, destination, carrier conditions, severe weather, holidays, customs processing, or other circumstances outside our control.

Separate shipments

Items in the same order may be fulfilled from different locations and can arrive in separate packages. Tracking information may be provided separately for each shipment.

Address accuracy

Please verify your shipping address before placing an order. If you notice an error, contact us immediately. We cannot guarantee address changes after fulfillment begins, and customers may be responsible for costs caused by an incorrect or incomplete address.

International orders

Unless checkout specifically offers delivery to your destination, CabinKind Supply currently serves United States shipping addresses. Customers are responsible for any duties, taxes, or import charges shown or assessed for an eligible international order.

Lost, delayed, or damaged shipments

If tracking has not updated for an unusual period, or an order arrives damaged or incorrect, contact us through our Contact page with the order number and relevant photographs. We will review the issue with the fulfillment partner and carrier.

Returns

For return eligibility and instructions, review our Return and Refund Policy. Contact us before sending an item back so we can provide the correct return address.